Lead Recovery Command Center
A working sample that shows how a missed enquiry can become a reviewed reply and a clear follow-up.
Original process diagram for this portfolio. Open the demo to inspect the actual interface.
01 / Context
The work
A missed call or form can disappear across several inboxes. Team DCT built a public demonstration of a managed recovery workflow for service businesses.
02 / Contribution
My part
- Helped define the experience around the operator’s decision: what can run automatically and what needs review.
- Directed the clarity of the sample journey, from missed call to recovery queue, and reviewed the public demonstration.
- Used AI-assisted coding in the build process with hands-on direction and quality review.
03 / Approach
What took shape
The demo assembles a sample lead, shows the context behind a reply, and makes the approval boundary visible. A visitor can open the queue and try the sample flow in a browser.
04 / Status
What is public
The website and interactive demo are live. Its records and people are sample data. This case makes no claim about customer adoption or measured results.
The demonstration uses sample data and does not send real messages from this portfolio.
Open the evidence